WEST COAST PROCESS SERVERS LLC Privacy Policy
Introduction
WEST COAST PROCESS SERVERS LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://westcoastprocessservers.com/ or use our services.
Our services are primarily offered to customers located in the United States, including California.
Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, and service-related details
Service Information: Details related to process serving, skip-tracing, and stakeouts
Communication Data: SMS messages, emails, call logs, voicemail recordings, and appointment details
Technical Data: IP address, browser type, device information, and website usage data
How We Collect Information
We collect information through:
Website contact forms
Appointment booking forms
Phone calls and SMS interactions
Email communications
Cookies and tracking technologies
Advertising and marketing campaigns
How We Use Information
We use your information to:
Provide and manage our services
Communicate regarding appointments and transaction updates
Respond to inquiries and customer service requests
Send SMS, email, and phone communications (with consent where required)
Improve website functionality and user experience
Maintain internal records and comply with legal obligations
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the following rights under California law:
Right to Know: You can request details about the personal information we collect, use, and maintain about you
Right to Access: You can request a copy of the personal information we have about you
Right to Delete: You can request that we delete your personal information, subject to certain legal exceptions
Right to Correct: You can request correction of inaccurate personal information
Right to Limit Use of Sensitive Personal Information: You may request limits on how sensitive personal data is used
To exercise any of these rights, please contact us at [email protected].
We will not discriminate against you for exercising your privacy rights.
Do Not Sell or Share Personal Information
WEST COAST PROCESS SERVERS LLC does not sell or share personal information as defined under California law.
We do not sell, rent, or share personal information with third parties for marketing or advertising purposes.
SMS & Communications
By providing your phone number and opting in, you consent to receive SMS messages from WEST COAST PROCESS SERVERS LLC.
Types of Messages:
You may receive appointment notifications, service updates, and transaction-related communications.
Opt-In:
Users opt in by submitting their information through website forms, service requests, or other consent-based methods.
Message Frequency:
Message frequency may vary based on your interactions and service activity.
Rates:
Message and data rates may apply.
Opt-Out:
You can opt out at any time by replying STOP to 213-714-2256. After opting out, you will no longer receive SMS messages unless you opt in again.
Help:
Reply HELP for assistance or contact [email protected].
Consent:
Consent to receive SMS messages is not a condition of purchase.
Data Protection:
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Customer opt-in data is never sold, rented, or shared for marketing purposes.
Data Sharing Policy
WEST COAST PROCESS SERVERS LLC does not sell, rent, or share personal information for marketing or promotional purposes.
We may provide information only to service providers who assist in operating our business (such as communication platforms and customer support tools). These providers are required to use the information solely for service-related purposes.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
Cookies & Tracking Technologies (Expanded)
We use cookies, pixels, and similar tracking technologies to:
Improve website functionality
Analyze traffic and user behavior
Support advertising and marketing efforts
These technologies may include:
Essential cookies (required for website functionality)
Analytics cookies (to understand user behavior)
Marketing pixels (to measure advertising performance)
You can control cookie preferences through your browser settings. In some cases, you may also be presented with a cookie consent banner when visiting our website.
Data Security Practices
We implement appropriate technical and organizational measures to protect your personal information, including secure systems, restricted access, and encryption where applicable.
Data Retention
We retain personal information only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
Third-Party Services
We use third-party platforms to operate our business, including:
GoHighLevel for CRM, communication management, automation, data storage, and appointment scheduling
These platforms act as data processors and handle information on our behalf in accordance with their privacy and security practices.
Your Rights & Choices
You may:
Access your personal information
Request corrections or updates
Request deletion of your data
Opt out of communications
To exercise your rights, contact us at [email protected].
Opt-Out Instructions
You may opt out of communications at any time:
SMS: Reply STOP to 213-714-2256
Email: Use the unsubscribe link in emails
Direct Contact: Email [email protected]
Children’s Information
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Information
WEST COAST PROCESS SERVERS LLC
10940 Wilshire Boulevard, Ste 600
Los Angeles, California
Email: [email protected]
Support: [email protected]
Phone: 213-714-2256
Last Updated: March 24, 2026